The Pulaski County Tourism Bureau & Visitors Center’s mission is to promote Pulaski County Missouri as a tourist destination and to service visitors to our communities.     

Visitor Services Representative

The Tourism Bureau is looking for a part-time team member that is passionate about Pulaski County Missouri, enjoys people, and is looking to begin a career in marketing and hospitality.  The primary responsibilities entail the ability to perform exceptional customer service to the traveling public, to those pre-planning vacation in Pulaski County,   administrative duties requiring knowledge of Microsoft Word, Excel, Outlook, and ability learn and use CRM software.  Ability to perform work in a timely manner with high accuracy.

• Provide traveler assistance, via phone and walk-ins, for the Visitor Center. 
• Works closely with the Executive Director and Tourism Executive Assistant. 
• Performs related work as required.
• Must possess the ability to work in a fast-paced work environment and have excellent written and verbal communication skills.
• Must establish and maintain effective working relationships with clients, partners and staff.
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Education, Experience, and Other Requirements

• A solid understanding and demonstrated ability to utilize best practices, innovation, and key trends.
• Must have a passion for tourism opportunities throughout Pulaski County Missouri.
• Must be well organized with the ability to prioritize and handle multiple assignments and be willing to get involved in projects with varying degrees of difficulty.
• Experience with Microsoft Products.
• Experience with CRM system.
• Must demonstrate a willingness to work as an individual and in a group.
• Will maintain a cooperative, team-like attitude in working with Director and fellow employees.
• Will demonstrate exceptional skills in sales, customer relations, communications, and problem-solving.
• Ability to work independently, exercising good judgment, and initiative.
• Ability to project and recognize potential problems and implement corrective action.
• Provides the highest customer service excellence.
• Must have a valid driver’s license, with clean driving record, and be approved by insurer to operate personal or company vehicle.
• Must be free to travel as needed to carry out organizational goals.
• Flexible schedule to meet the needs of the organization.
• Must be able to lift up to 25 lbs. and transport equipment and materials for use in work tasks.
• Ability to climb stairs.
• Education and experience may be evaluated to meet minimum requirements.

Hours: 29-hour work week, and requires weekends between Memorial and Labor Day.  Shifts are 8 AM-5 PM, Monday thru Friday, and Weekends 9 AM – 3PM

Application Materials: Application and resume to be submitted to email@pulaskicountyusa.com.

Application Download

Application Deadline: Applications will be reviewed until well-qualified applicants are identified to advance to the interview process.